Frequently Asked Questions
Frequently Asked Questions
Welcome to the WeShoppingNow Help Center. Below are answers to the most common questions regarding our products, orders, shipping, and returns.
Orders & Billing
How do I place an order?
Simply navigate to the product page, select your quantity, and click "Add to Cart" or "Buy Now." Follow the on-screen prompts through checkout to complete your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Shop Pay.
Can I change or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to modify or cancel your order, please email us at
support@weshoppingnow.comwithin 12 hours of purchase. Once an order has entered fulfillment or shipped, it cannot be canceled.Shipping & Delivery
How long will shipping take?
Order processing takes 1 to 3 business days. Estimated delivery times following processing are:
United States: 7 to 12 business days
International: 8 to 15 business days
How do I track my order?
Once your package dispatches, you will receive an automated shipping confirmation email containing your tracking number. You can use this number on our Track My Order page.
Do you ship internationally?
Yes, WeShoppingNow ships to most major international destinations with full tracking and shipping insurance included.
Returns & Guarantees
What is your return policy?
We offer a 30-Day Money-Back Guarantee. If you are not satisfied with your purchase, you may request a return within 30 days of delivery by contacting our support team.
What if my item arrives damaged or defective?
If your product arrives damaged or fails to function properly, please contact us immediately at
support@weshoppingnow.comwith your order number and a photo or video of the issue. We will dispatch a free replacement or issue a full refund right away.Product Care & Operation
How does the FurAway roller work without sticky paper?
The FurAway roller utilizes electrostatic micro-bristles to capture embedded fur and lint with simple back-and-forth strokes. The internal mechanism automatically sweeps the collected hair into a built-in rear compartment for easy disposal.
How do I clean my FurAway roller?
Simply press the rear release button to open the waste compartment, tip the trapped hair into the trash, and close the hatch. Do not submerge the roller directly in water; wipe the surface with a damp cloth if necessary.