Refund policy

Refund & Return Policy

At WeShoppingNow, customer satisfaction is our top priority. We stand behind the quality of our products and offer a 30-Day Risk-Free Money-Back Guarantee on all purchases.

If you are not completely satisfied with your purchase, please review our return policy below for details on eligibility, processing, and refunds.

30-Day Return Window

You have 30 calendar days from the date your package is delivered to request a return or full refund. To be eligible for a standard return:

  • The item must be in its original condition, unused, and in its original packaging.

  • Proof of purchase (such as your order number or confirmation email) is required.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If your item arrives damaged, defective, or if you receive the wrong product, please contact us immediately at support@weshoppingnow.com with:

  1. Your order number.

  2. A clear photo or brief video demonstrating the issue.

Once verified, we will arrange a complimentary replacement or issue a full refund at no additional cost to you.

How to Initiate a Return

  1. Contact our support team at support@weshoppingnow.com with your order number and reason for return.

  2. Our support team will review your request and provide you with return instructions and the appropriate return shipping address.

  3. Note: Returns sent back to us without prior authorization will not be accepted.

Return Shipping Costs

  • For damaged, defective, or incorrect items, WeShoppingNow will cover all replacement or return shipping costs.

  • For general returns (e.g., change of mind), the customer is responsible for paying the return shipping costs. We recommend using a trackable shipping service, as we cannot guarantee receipt of un-tracked returned packages.

Refund Processing

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved:

  • Your refund will be processed back to your original payment method within 3 to 5 business days.

  • Depending on your financial institution, it may take additional time for the credit to officially post to your account.